Men's Journal Sucks Customer Reviews and Feedback
Men's Journal is a monthly men's lifestyle magazine focused on outdoor recreation and comprising editorials on the outdoors, environmental issues, health and fitness, style and fashion, and gear. It was founded in 1992 by Jann Wenner of Wenner Media, who sought to create a publication for "active, accomplished men to fuel an adventurous and discerning lifestyle". Wenner Media sold Men's Journal to American Media, Inc. in 2017.
A reader shares his disappointing experience, "So far I haven't really found much of a use for Men's Journal and I really haven't enjoyed the subscription. I will most likely cancel this one after the year is up."
C. D. Crain says"Here we go again...Thread Society has been sitting on my order since July 24th, nearly six weeks ago. I paid my money upfront plus shipping. I've sent messages through their CHAT site asking where my order is, and would someone please contact me. Crickets. The lightweight hoodie I ordered was to wear in late summer, and to check it out to learn if I wanted more colors. That hope is dashed. The real problem is that I like their products, however, they don't seem to play fair in their business practices. Now, I've been forced to talk with my credit card company who is launching an investigation about why Threat Society is holding my money without delivering my product. Even if this company is "small", they do have a large footprint about their charity aspects, particularly shown on their website. Good on them for helping the underprivileged, but in times of Covid-19 and sheltering in place in our own neighborhoods in the USA, one would think they'd know we're not exactly having the best of times either. Maybe I'll get my order, or at least my money back PDQ. We're all in tough times today. David, Santa Cruz, CA"
Stephanie Freeman says"I placed an order weeks ago. I have emailed them three separate times asking for an update. I've messaged them directly on social media as well. I've never received a response or an update on my order. If I don't hear back soon, I'm going to report a claim to my bank."
Rachael says"I placed an order for 4 shirts on Nov. 23 and never received shipping information. I emailed customer service the week of Dec 9, since I couldn’t locate a business phone number, and never heard back. So, I emailed, again, the week of Dec. 17 and have yet to hear back. This is unprofessional, especially since I ordered well before Christmas in order to receive these as a Christmas gift. I regret not reading the reviews before placing an order, as this situation is far too similar to other customer experiences. Edit: since reading Thread Society’s reply, I have not received the shipping email they said was sent out. I’ve checked my Spam folder, too, but nothing."
Benn says"I did an online order on November 4th and my order is still pending as of November 21st. I have tried on numerous occasions to call but their is a constant busy signal. I have emailed for some kind of response but NOTHING. I just don't understand why no one will respond with an update if the orders are weeks behind. So much for trying to get a nice birthday present for my 16 year old daughter. Four weeks later I finally received my order and my daughter nor I were impressed with the softness of the clothing which was why I chose this company in the first place."